Management Team

Darren MacDonald

Chief Customer Officer

As Chief Customer Officer, Darren is responsible for overseeing all aspects of Petco's digital business, including e-commerce, the Petco app, prescription fulfillment and a growing employer wellness benefits offering, while driving a continued focus on incubating new ideas and furthering innovation across the company. He is also responsible for marketing, enterprise analytics and data science, customer service, loyalty and membership.

An accomplished innovation executive, Darren brings to this role 20 years of global digital strategy and business development experience, and has served in senior roles with Walmart, IAC and Avery Dennison Corporation. Prior to joining Petco, Darren managed Walmart's US e-commerce entertainment business where he grew market share and oversaw merchandising, planning, supply chain, marketing, business development, site experience, finance, human resources, product and engineering teams.

Darren holds a bachelor’s degree from the University of California, Berkeley and a master's degree in business administration from the University of California, Los Angeles. He is based at Petco's National Support Center in San Diego.

Additional Executives

  • John Carcasi
    SVP, Planning, Pricing
    and Analytics
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  • Mike McCaffrey
    SVP, Store Operations
    and Productivity

  • David Hallisey
    SVP, Chief
    Communications Officer
  •  
  •  

  • Jonathan Williamson
    VP, Animal Care Education & Merchandising

  • Jenny Wolski
    SVP, Merchandising, Supplies and Owned
    Brands Product Development