Our Sustainability Executive Steering Committee oversees all the important strands of our business – products, services, pet care centers, online, and supply chain. In addition to helping develop our strategy, their involvement ensures sustainability is integrated into the fabric of every part of our business.
Over the last 55 years, Petco has successfully worked collaboratively with local, state and federal officials, and are committed to continuing to work together to improve the lives of pets, pet parents and our own Petco partners. Petco is a member of the Pet Industry Joint Advisory Council (PIJAC), which represents the experience and expertise of the responsible pet care community to legislative, regulatory, and governing bodies, in order to promote animal well-being and responsible pet ownership, foster environmental stewardship, and ensure the availability of healthy pets.
Petco is also a member of Retail Industry Leaders Association (RILA), the U.S. trade association for retailers that have earned leadership status by virtue of their sales volume, innovation or aspiration. It brings together industry leaders to collaborate, promotes operational excellence and innovation, propels developments that foster economic growth and sustainability through research and thought leadership, and advances the industry through public-policy advocacy.
We recognize expectations for environmental, social and corporate governance (ESG) performance continue rising, and we aim to support investor goals for portfolio impact through our goals, targets, initiatives, disclosures and reporting. To that end, Petco’s first ESG report will be released in May of 2021 as part of our commitment to transparent and accountable communication to the communities we serve.
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Code of conduct:
Our Code of Business Conduct and Ethics (Code of Ethics) as well as our Harassment, Discrimination and Workplace Conduct Policy provide guidance to partners on how to behave ethically Additionally, all Petco leaders participate in ethics training.
To identify the key areas where we are best placed to deliver distinct, positive change, we conducted a materiality assessment that included industry benchmarking as well as internal and external stakeholder feedback. We identified environmental, social and governance topics of most importance to our business, including potential opportunities, risks and blind spots. Our materiality assessment will also inform our corporate decisions related to products, services and animal welfare – including allocation of resources, policies, goals, programs, reporting and communication.
Safe, responsible and ethical labor practices:
We pride ourselves on strong ethical practices. All of our suppliers must agree to our Supplier Code of Conduct which sets out our expectations of them in areas including regulatory compliance, ethical conduct, animal welfare, human rights, discrimination, environmental protection, product and packaging quality, vendor behavior at our pet care centers, and more.Vendors are required to allow their employees access to Petco’s confidential ethical hotline to report ethics concerns.
Privacy and security:
Our guests and partners trust us to handle their personal information with the utmost care and respect and to protect it from misuse or unauthorized disclosure. We take this responsibility very seriously and take all reasonable steps to protect it. Our Information Security Program (ISP) is a comprehensive information security program that includes specific administrative, technical and physical safeguards designed to secure sensitive information and ensure compliance with data protection laws and regulations.
Our industry-leading animal welfare standards starts with our suppliers – we require all our companion animal and aquatic life vendors to participate in the Petco Vendor Certification and Standards of Excellence Program. This helps ensure the animal vendors we work with match our high standards of animal care, including during transportation, which must meet or exceed USDA standards for delivery of companion animals and aquatic life.